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Bilingual French-English Consumer Care and Special Project Coordinator in Quality Assurance

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Position Name: Customer Service Operations
Job Type: Full Time
Location: Calgary, AB
Job ID: 1026
Closing Date: Jul 01, 2021
Language: Bilingual

Bilingual French-English Consumer Care and Special Project Coordinator in Quality Assurance

Location: Calgary facility
Reporting to: Director Q.A. Old Dutch Foods Canada /USA

Responsibilities and expectations, but not limited to:

  1. Responding to French consumers, collecting, organizing, and reporting to stakeholders.
  2. Assisting in Quality assurance
  3. Assisting R&D in new seasoning and product development, product scaleup, sampling, and sensory evaluations.
  4. Assisting regulatory compliance, primarily on the French side, but also English, and in all French English language needs to develop new products.
  5. Assisting in customer relations with Key Accounts and Private Brands: scaleup trials and sampling to marketing team, private brands and other manufacturing facilities.

Requirements:
Bilingual: Francophone background with excellent English language foundations, well versed and well-articulated in French Language to word complex situations in simple, comprehensible, and acceptable actionable statements that connect well with both French and English.


Post-Secondary education of any minimal level would be considered, but preferably a Bachelor of Science, Nutrition, Dietetics or Applied Food and Food Processing.

Knowledge of food, nutritional or biochemical components is an asset. Familiarity or ability to familiarize with manufacturing processes, basic Food ingredients. Familiarity with data – collection and analysis- is an asset.

 

Wage: wage is based on selected candidate’s qualifications.


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